Customer Service Is Key

Brian's Miracle-Ear Story

Brian Rafferty is a Miracle-Ear franchise owner, with five full-time Miracle-Ear centers in Pennsylvania.

“I’ve been a Miracle-Ear franchise owner for a few years now. One of the first goals I had was to have the best-trained staff. From sales training to certifications, at my center- we take it all very seriously. I believe that a well-trained and knowledgeable staff can do more than just help sell products- they can change lives. When a new team member joins our team, they spend over 3 weeks training to understand the Miracle-Ear products, our sales process and the importance of customer service. I want the best-trained staff, that’s my commitment to the Miracle-Ear brand and my commitment to each customer."

Lifetime Service

Our lifetime commitment means that we’re with you, every step of the way. Our aftercare benefits and complimentary services will ensure we maintain your hearing aids in good working order, so that you can continue to hear better days.