Miracle-Ear Certification and Training

Miracle-Ear’s Commitment to Training and Education

Our goal is to ensure our customers receive the best hearing health care and customer service from our knowledgeable and highly trained-hearing care professionals. That's why we provide an extensive internal certification program available to all Miracle-Ear employees. This is in addition to all required provincial licenses and certifications. Our exclusive certification program includes:

  • Annual extensive training for our hearing care professionals. This rigorous and thorough certification trains our employees to match the right hearing aid solution for each individual customer's hearing lifestyle and needs.
  • In-depth training and testing for our client care coordinators, ensuring you will receive the best customer service possible starting the time you walk through the door.
  • Each employee must re-certify every year in order to maintain the high standard of service we expect from Miracle-Ear location.

Miracle-Ear History of Excellence

For over 65 years, Miracle-Ear has been providing best-in-class products to customers nationwide. Our licensed and extensively trained hearing care professionals are dedicated to helping customers live their best lives.

We Promise a Lifetime of Care

Each Miracle-Ear employee who has passed the Superior Customer Care Certification will:

  • Provide you with the utmost care by following the high-quality Miracle-Ear Experience™
  • Follow industry-standard protocols to ensure we fit you with the right hearing aids to improve your life
  • Thoughtfully listen and suggest hearing aids, technology and accessories to fit your unique needs and lifestyle