Privacy Policy

Miracle-Ear, Inc. (“Miracle-Ear” or “we” or “our” or “us”) respects the privacy of every individual who visits the Miracle-Ear® website and/or mobile application(s). This Privacy Policy outlines how Miracle-Ear, either directly or through a third party, may collect information from you via our website and/or mobile application(s) and how we may use it. By accessing our website and/or mobile application(s) or otherwise using our services, you consent to our information practices.


Miracle-Ear places a great importance on the security of all information associated with our clients and visitors. We have taken every reasonable step to secure your information from accidental loss and unauthorized access, use, alteration and disclosure. Please be aware, however, that the Internet is an open system and we cannot guarantee that unauthorized third parties will never be able to defeat our measures to protect it or use your data for improper use.  

Why We Collect Information

We collect personal information from you to help improve our products and customer service, to communicate with you, to process your orders, or inform you, either directly or through a third party, of special offers and discounts from us or our affiliated brands. 

Personal Data

Miracle-Ear will not collect any personally identifiable information about you through our website and/or mobile application(s) unless you have provided it to us voluntarily. For contact information provided to us, it is our policy to use the information provided (such as e-mail addresses, telephone numbers, and postal addresses) for internal purposes only, which may include follow-up contact by telephone, mail or email in response to information requests or promotional fulfillment; or information storage and processing to help us better understand your needs and determine how we can improve our products and services. We may provide other third parties with aggregate, but not individual or personally identifiable, information about visitors to our website.

Exceptions to this policy: We may disclose user information in special cases when, in good faith, we believe that disclosing this information to law enforcement agencies and Internet service providers is necessary to identify, contact, or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) Miracle-Ear, Inc.'s rights or property, other Miracle-Ear® website and/or mobile application(s) users, or anyone else who could be harmed by such activities. If you do not want your personal data collected, please do not submit it to us. 


Cookies are small strings of text sent by our website and/or mobile application(s) to your browser and then stored by your browser on your computer's hard drive. A cookie cannot retrieve data from your hard drive, pass on computer viruses, or capture your email address. These cookies allow us to understand how you access and use our website, identify repeat visitors, and monitor the effectiveness of our marketing campaigns.

We, or an independently owned and operated Miracle-Ear® franchise, may have relationships with third party vendors who may use these cookies to determine whether your IP address is in their database as having opted to receive promotional information from various merchants. If you opted in, you may receive materials about Miracle-Ear® products, services, promotions or other information. If you are not already part of the third party vendor’s database, the cookie from our website and/or mobile application(s) will not add you to it nor transfer any of your personal information to the third party vendor. 

Most web browsers automatically accept cookies, but it is possible to change your browser setup so that it does not accept cookies. Changing your settings to limit or prevent the use of cookies will affect the functionality of our website and/or mobile application(s). 


In compliance with the Children’s Online Privacy Protection Act, 15 U.S.C. §§ 6501-06 and 16 C.F.R. §§ 312.1 - 312.12, we do not knowingly collect information from children under the age of 13, nor does our website and/or mobile application(s) target children under the age of 13 years of age. By using our website, you represent that you are not less than 13 years of age.

Additional Information Collected Automatically

In some cases, we may automatically (i.e., not via registration) collect technical information when you connect to our website and/or mobile application(s) that is not personally identifiable. Examples of this type of information include (but are not limited to) the type of Internet Browser you are using, the type of computer and/or mobile operating system you are using, and the domain name of the website from which you linked to our website.

Links to Other Sites

The Miracle-Ear® website contains links to other related Internet websites and resources. We are not responsible for the privacy practices or the content of other websites.

Your Acceptance of These Terms

By using this website and/or mobile application(s), you signify your agreement to Terms and Conditions and the Privacy Policy. If you do not agree to these Terms and Conditions and the Privacy Policy, please do not use our website. Your continued use of the Miracle-Ear® website following the posting of changes to these terms constitutes acceptance of those changes.

Right of Revision

Miracle-Ear, Inc. reserves the right to change this Privacy Policy at any time without notice. Please check this page periodically for changes.